Legal information
This page provides the full legal disclosure required under Portuguese consumer law (Decreto-Lei 24/2014) and EU Regulation 2019/2161.
Business identity
Commercial name: Lewpe
Legal form: Empresário em nome individual (sole trader)
Operated by: Vitor Manuel Garcia Mota
NIF (VAT number): 227509170
Business address: Rua António Pereira Carrilho, 30, 1000-047 Lisbon, Portugal
Jurisdiction: Portugal, European Union
Contact
Email: support@lewpe.com
Phone: +1 646 813 7722
Hours: Monday to Friday, 12 pm to 9 pm Lisbon (7 am to 4 pm Eastern Time)
We reply within 24 hours on weekdays.
Data controller (GDPR)
For the purposes of the EU General Data Protection Regulation (GDPR), the data controller is Vitor Manuel Garcia Mota, operating as Lewpe, contactable at support@lewpe.com.
If you have a privacy concern we have not resolved, you also have the right to lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD), at cnpd.pt.
Consumer rights
If you are a consumer in the European Union, your order is subject to:
- A 14-day statutory right of withdrawal under EU Directive 2011/83/EU
- Portuguese consumer protection law (Decreto-Lei 24/2014, as amended)
- Our own 30-day return policy, which is in addition to the EU 14-day period
For full details, see our Refund Policy and Terms of Service.
Dispute resolution
If we cannot resolve a dispute directly with you, consumers in the European Union may contact their national consumer authority or an approved alternative dispute resolution body in their country.
Our policies
About us
Lewpe
Lewpe is a small design studio in Lisbon, curating home decor for rooms that feel lived-in.
Each piece in our catalog is chosen, not designed. We work with a handful of production partners across Europe and Asia, and only bring the pieces we'd put in our own home into the shop.